Beauty. Skin. Spa.
Terms & Conditions
A legal disclaimer
By booking an appointment, you acknowledge that all beauty treatments, skin care products, and spa services carry inherent risks, including but not limited to allergic reactions, skin sensitivities, or minor discomfort.
Aura is not responsible for any adverse reactions resulting from treatments or products. It is your responsibility to inform your technician of all medical conditions, allergies, medications, or injuries before the service begins.
Aura reserves the right to refuse service if it is deemed safe to do so.
Terms & Conditions - the basics
Health & Safety
All of our tools and equipment are sterile and safe for treatment use according to Health and Safety legislation in the Rotherham Borough.
Risk assessments including fire risk and evacuation are up to date (March 2026).
Should a fire occur please exit through the entrance door.
We operate a recycling policy and have a goal to promote natural wildlife into our garden during 2026.
Punctuality
Arriving late may interfere with your treatment. All appointments will end at their scheduled time so that the next client will not be delayed.
Services and Price List
All services and prices may be subject to change.
Treatment time may include dressing and undressing.
Cancellations
Please Note: 24 hours notice is required for all cancellations, otherwise the full treatment price will be charged. For repeat offences of 'No Show' appointments will have to pre-pay before all appointments.
No Show Cover
A deposit of £10 is required upon booking to confirm your appointment. The remaining balance can be done in full upon booking, in cash or contactless in person. If a cancellation is made within 24 hours of the appointment, or the appointment is a 'no show' then full payment will be taken from the card which paid the deposit on the system.
Smoking
Please note that it is illegal to smoke or vape in the clinic.
Patch Testing
Please note certain treatments will require allergy tests prior to the appointment. We will contact you to arrange patch tests. If a patch test is incomplete or the results are positive then the treatments cannot go ahead.